Your orders are in good hands, we use FedEx as our shipping partner to ensure the fastest and most reliable delivery for our customers. FedEx Express is our primary choice for speedy deliveries. For added convenience, we occasionally employ FedEx Ground when it best suits our customers' delivery locations. Local customs and import charges will be paid for by Rose Du Temps. All orders will be shipped within 1-2 business days unless otherwise stated and you will be contacted by us should there be any delay.

 

We provide free delivery throughout Canada and the USA. For other areas, a delivery fee may apply, contingent upon the total purchase amount. For specific shipping rules, kindly refer to the information available at checkout.

 

Please note that the contact details entered at checkout may be shared with our delivery partners to provide you with updates about your order. You will receive a tracking number for your item once it has been shipped. If you have specific delivery instructions, please leave us a message at checkout. We cannot be held responsible for any delays that may occur during the shipping process, for example, goods being held at customs.

 

Please note that all our deliveries must be signed for and photographic proof of identification may be required. If you are unavailable to accept delivery you will be contacted by our delivery partners with instructions for organizing re-delivery or collection of your items. Please note that during national holidays delivery times may be slightly longer than usual.